Privacy

Relay Logistics is a trading name of Surge Capital Ltd, registered in Nigeria, RC 9001500. We are responsible for the information described on this page.

When you apply we ask for your name, phone number, home address, where you ride, and whether you have ridden commercially before.

We also ask for your NIN, a photo of your ID, and a photo of your face.

You give us two guarantors. For each one we ask for their name, phone number, how you know them, their NIN, and a photo of their ID.

Guarantors do not pay anything and are not responsible for your payments. We ask for their details so we can confirm who you are and how to reach you.

We call every guarantor before we approve an application. On that call we tell them what we hold and ask whether they agree. If a guarantor tells us they do not agree, we delete their documents and ask you for someone else.

To confirm you are who you say you are, to decide whether we can offer you a bike, and to keep a record of the agreement if we do.

We do not sell your information and we do not use it for advertising.

We send your NIN to a licensed verification service, which checks it against the national database and returns the name and photograph held there. We compare that photograph with the photo of your face.

We do not keep your NIN. We keep only the result of the check: that it passed, the date it was done, and whether the name matched. The same applies to your guarantors.

Our payment provider, so your dedicated account number can be created and your payments recorded.

The verification service that checks your ID.

Nobody else, unless the law requires it.

If we do not approve your application, we delete everything within 30 days.

If we do approve you, we keep your information while your agreement is running, and for 12 months after it ends. After that we delete it.

We keep it for those 12 months in case a question comes up about the bike or the payments once the agreement has finished.

• You can ask us what we hold about you.
• You can ask us to correct anything that is wrong.
• You can ask us to delete your information.
• You can withdraw your agreement at any time. If you do that while an application is open, we will stop it and delete what we have.

Call us on +234 701 852 1490.

We will answer any of the above within 30 days.

If we change anything here we will update the date below. If the change is significant we will tell riders directly.